Having empathy is an important skill. Recently I learned the importance of employing empathy within Design Thinking. While I don’t have a background in design, I wanted to learn more about the process and how best to support our team and clients...
At the heart of every innovation, there’s a consumer insight that is followed by an idea, or a solution. Design Thinking is one of the best ways to make sure the innovation would be meaningful by brainstorming improvements based on consumer...